Colleague praises Wound Care Center teamwork

Nurse Assistant Diana Fuller, Medical Director Nicholas O. Biasotto, D.O., Admin Assistant Kei-Shanda Saddler, and colleagues at the Wound Care Center took some of the bite out of an unusual infectious disease case caused by a patient’s encounter with poisonous spiders.
The following letter in praise of care and treatment at the Wound Care Center was sent to Lynn C. Jones, FACHE, senior vice president of Post Acute Care Services:
Dear Mr. Jones,
I just have to take a minute and tell you of the exemplary care my sister is receiving at the Wound Care Center at Riverside. Barbara developed four non-healing wounds as a result of spider bites. She started treatment with Dr. [Nicholas] Biasotto last November. I was so worried for her. The wounds were deep, infected and getting worse every day.
As soon as we entered the wound care center. it was obvious we were in a well-organized, skilled and knowledgeable program with a team approach to care. Dr. Biasotto is now Barb’s favorite doc, with excellent surgical skills and a wonderful bedside manner.
Barb loves all the nurses and considers Diana Fuller to be “her nurse.” I would also like to mention that Kei-Shanda Saddler at the front desk welcomes everyone by name, is polite and respectful, and knows the answers to everyone’s questions.
Dr. Hauer, her infectious disease doctor, says the last culture reports were very good. From actual instructions for wound care, to nutrition, to general health, the team at the Wound Care Center is teaching us to see the total picture.
Please let everyone know how thankful Barb and I are that we have this exemplary team. You should be so proud!
Take care,
Patricia S. Lincoln, RN, BSN, ACRN, Site Director Delaware Local Performance Site Pennsylvania/MidAtlantic AIDS Education and Training Center

Most of our hospital rooms have a communication whiteboard, where nurses and staff can write information to share with patients, their families, and each other. One of our patients on Unit 5N at Wilmington Hospital left this lovely note on the whiteboard before she went home. If you’re out there: You’re welcome! And thank YOU for giving us the privilege of caring for you!

Dear Friends at Christiana Care,
My husband, Stefan Roberts, and I were elated to find that we were expecting a baby, after having suffered a miscarriage and going through IVF (in-vitro fertilization). We had anticipated the birth of our first child for so long. Little did we know that she would come sooner than expected!
Shelby Joy Roberts was born on Dec. 13, 2010, at 27 weeks and 3 days, and weighed just 2.59 pounds. She needed neonatal intensive care and remained in Christiana Hospital’s NICU until Feb. 18, 2011 — nine weeks after being born!
We were so grateful for the service and care that was provided to Shelby during her stay in the NICU that we decided to do something special to commemorate her first birthday. Instead of gifts for Shelby, we asked all of our friends and family to purchase a preemie outfit to be donated to the NICU in Shelby Joy’s name.
When we delivered the clothes along with diapers, a Boppy pillow, and other necessities, I was overjoyed to see some of the same nurses who took care of Shelby while she was in the NICU.
Shelby now weighs more than 20 pounds and has had no health issues since her discharge from the NICU. My husband and I believe that her story is a testament to the dedication and knowledge of the doctors and nurses who nurtured Shelby Joy … and because of you, she “shall be joy!”
With warmest regards,
Tracey N. Roberts

When Jane Waltz went to the emergency room at Christiana Hospital, she felt silly saying she was there for a headache. But her decision to go helped save her life.
A CT scan showed that she was experiencing a subarachnoid hemorrhage caused by a ruptured brain aneurysm. That meant blood was leaking into the space around her brain because a tiny section of an artery had bulged like a blister and then bled.
“Suddenly, I had this incredible pain in my head,” Ms. Waltz remembers. “My head literally felt like it was going to explode. It was a different headache from any headache I’ve ever had, and my neck was stiff, too.”
Her condition was critical. Without immediate treatment to stop the bleeding, she risked suffering a hemorrhagic stroke, brain damage and possibly even death. So a combined neurovascular team led by neurosurgeon Paul T. Boulos, M.D., and neurointerventionalist Sudhakar R. Satti, M.D., immediately went to work to treat Ms. Waltz.
Her treatment began with an external ventricular drain to reduce the pressure that the blood was placing on the brain. During this procedure, Dr. Boulos surgically placed a plastic tube through the skull and into a fluid-filled cavity within the brain to drain excess fluid. Then Dr. Satti performed five hours of neurointerventional surgery to treat the ruptured aneurysm.
Ms. Waltz’s case was especially complicated. She experienced a rare blister aneurysm, which is a smaller protrusion of the blood vessel and more prone to rupture than the typical saccular, or berry, aneurysm.
Dr. Satti says a blister aneurysm typically cannot be repaired with open surgery. Instead, he and his team successfully treated Ms. Waltz with a stent-supported coil embolization, which is a less invasive style of treatment performed under general anesthesia.
The procedure involved cutting a small incision near the groin and inserting thin plastic tubes and wires in the femoral artery. These tubes were used to navigate through the blood vessels to the site of the rupture. To stop the bleeding, Dr. Satti placed a metal cylinder – a stent - across the base of the aneurysm and then filled the expanded artery with a coil of platinum threads. Highly advanced X-ray equipment was used during the procedure to allow the surgeon to see his work.
The small size of the blister aneurysm – which was about as tiny as the tip of a No. 2 pencil – added to the challenge of repairing the rupture. The traditional microsurgical clip to close the aneurysm with open surgery would be difficult or impossible given the size, shape and location of the aneurysm. Using the coil embolization technique alone wouldn’t work either because the aneurysm was not deep enough to hold in the metal coils. Adding the stent to the process, however, provided enough support to keep the coils in place.
Ms. Waltz is thankful that the minimally invasive surgery is available at Christiana Care. Until she underwent the endovascular procedure, she had no idea it existed.
“The level of care I received at Christiana Care was excellent, from beginning to end.” she says. “I’m so thankful to live near a big hospital that was able to provide the team of doctors I needed.”
Statistically, Ms. Waltz is lucky. Dr. Satti said typically only about 30 percent of people who experience a ruptured aneurysm will survive to one year without a major disability.
Ms. Waltz had her emergency surgery in December 2010. Today, the 41-year-old from Bear, Del., is back at her job as a reporting analyst in the technology sector.
“Everything looks great,” she says. “I’m so lucky to be alive, and without any brain damage.”
I’ve been a nurse for 40 years and I must validate what you already know — that your staff is superb. They all have patient care, communication with the patient and patient education as such a strong focus. Each and every person who entered the room identified themselves, and I knew why they were there. Everything was well explained before it happened. I knew when they would be returning and why. I was made aware of discharge planning from the very beginning and all those plans fell into place efficiently and correctly. All members of the staff work together on the Joint Replacement Unit … and the unit works superbly well. I can only say that we patients are very fortunate to have the Joint Replacement Center in Wilmington. It is the very best!—Marilyn Boos, who received knee replacements at Wilmington Hospital in April and October 2011
